Returned merchandise requires a RMA#.
1.) Returns will only be accepted within 30 days of purchase date. Customer is responsible for the shipping costs.
2.) A Return Merchandise Authorization number (RMA#) must be requested. You must e-mail the return request to firstname.lastname@example.org. Products being returned must have a RMA# issued before being returned. Instructions for the return will be provided. Once you receive the return authorization information, you can return the product.
3.) Returns are accepted on items that HAVE NOT BEEN WORN, ALTERED OR WASHED, with ALL tags attached, NO EXCEPTIONS. Socks, undergarments and bras are not returnable. Merchandise must be returned in original packaging, including all original contents and the original invoice or receipt included.
4.) Credit will be issued on returns within 14 days after purchase date, minus a 20% restocking fee. Shipping is not included in issued credit. Returns past 14 days of purchase date will incur a 25% restocking fee. All returns will be processed within 30 business days of receipt of merchandise.
5.) All sales on items listed in our "Clearance" section are final. CLEARANCE MERCHANDISE CANNOT BE RETURNED OR EXCHANGED! NO EXCEPTIONS! This information will be noted in the description of any clearance items you are purchasing.
We will gladly accept the return of products that are defective due to defects in manufacturing and/or workmanship for 30 days from the date of purchase. Fulfillment mistakes that we make resulting in the shipment of incorrect product to you will also be accepted for return 30 days from the date of purchase.